Refund policy

Everlumi™ Refund Policy

At Everlumi, we stand behind the quality and effectiveness of our dietary supplements. We want you to feel completely confident in your purchase, which is why we offer one of the most generous guarantee policies in the industry.

45-Day Money-Back Guarantee

You may return any Everlumi dietary supplement product for a full refund within 45 days of the original purchase date — even if the bottle is opened or completely empty.

Here’s how it works:

• The 45-day period starts on the day your order is delivered to you.
• This guarantee applies to your first purchase of each unique Everlumi product (one bottle per product per customer).
• You do not need to return the product to receive your refund (we call this our “Empty Bottle Guarantee”).
• Refunds include the full purchase price of the product(s) and any shipping fees you originally paid.
• To initiate a refund, simply contact our Customer Happiness Team within 45 days of delivery at support@everlumi.co or via the contact form on www.everlumi.co.
• Once your request is approved, your refund will be processed and applied to your original method of payment within 3–7 business days.

What’s NOT covered under this guarantee

• Subsequent or repeat purchases of the same product
• Purchases made through third-party retailers or unauthorized resellers
• Products purchased more than 45 days ago
• Shipping fees on replacement or future orders

International Orders Our 45-day money-back guarantee also applies to international customers. Refunds will be issued in your local currency at the original exchange rate.

We’re committed to your satisfaction and health goals. If for any reason you’re not thrilled with your Everlumi purchase, we’re here to make it right — no hassle, no questions asked.

If you have any questions about our refund policy, feel free to reach out to us anytime at support@everlumi.co.

Thank you for choosing Everlumi! 

— The Everlumi Team